Frequently Asked Questions
Everything you need to know about shopping with Hargraves Online Healthcare.
What is your standard shipping timeframe?
We offer standard shipping which typically takes 3-5 business days within the continental US. Express shipping options are available at checkout for faster delivery.
How do I return an item for a refund?
You can return unworn items with original tags within 30 days of purchase. Simply visit our returns portal to generate a prepaid shipping label.
How can I ensure I am ordering the correct size?
Each product page features a detailed size guide with specific measurements. We recommend comparing these measurements against a similar garment you already own for the best fit.
Do you offer international shipping?
Yes, Hargraves Online Healthcare ships to over 50 countries worldwide. International shipping rates and delivery times vary by location and are calculated at checkout.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment options through Klarna and Afterpay.
How do I track my order once it has shipped?
Once your order leaves our warehouse, you will receive an email confirmation containing a unique tracking number and a link to the carrier's website.