Returns & Exchanges
At Hargraves Online Healthcare, we want you to be completely satisfied with your fashion purchase. If your item isn't the perfect fit, we offer a hassle-free 30-day return policy for all unworn apparel in its original condition.
Initiate Your Request
Log into your account portal or contact our support team with your order number to start the return process and receive a Return Authorization number.
Prepare the Package
Securely pack the items in their original packaging, ensuring all tags are attached and the garment is free from any signs of wear or fragrance.
Affix Shipping Label
Print the prepaid shipping label provided via email and attach it clearly to the outside of your return package, removing any old delivery labels.
Receive Your Refund
Once our quality control team inspects the returned items, your refund will be processed to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing